Elements and Performance Criteria
- Model ethical work practices
- Establish and manage processes to ensure confidentiality of client information is maintained
- Actively follow up and rectify indications of variance from the agreed ethical practices
- Model work practices that show respect for client and staff rights to set the tone of the workplace
- Develop and display code of ethics for the workplace to support a professional delivery of services which are responsive to cultural and individual differences
- Monitor and audit the understanding and application of the principles of duty of care in all relevant work activities
- Develop, communicate and monitor relevant procedures, policies, awards, standards and legislation for compliance
- Initiate professional development and improved work practices
- Identify own skill development needs to contribute to innovation and best practice service delivery across the profession
- Identify and communicate relevant skill development opportunities to others to encourage their professional development
- Utilise designated skill development activities including induction and training where necessary
- Develop and implement where relevant practices to maintain own workplace health in accordance with OHS guidelines including infection control
- Seek advice and assistance from legitimate sources as and when appropriate to improve work performance
- Adjust work practices to incorporate advice that addresses performance issues in order to maintain agreed work outcomes
- Encourage and support others to manage own levels of stress and fatigue to ensure ability to work safely
- Initiate quality activities
- Embrace and communicate relevant accreditation and other standards to support the delivery of agreed service standards
- Routinely review performance against agreed standards
- Develop and maintain partnerships with stakeholders such as the client, the broader community and other professional health service providers, to measure the satisfaction with the quality of health services
- Emphasise importance of hygiene and infection control